October 28, 2021 by Andrea Rajic
The question of all questions for HR departments everywhere: how do I know if our employees are happy at work? The honest answer is, as always, to use several different ways to determine the happiness level of your workforce.
Most HR professionals know that when it comes to people matters, there is no one-size-fits-all approach. Instead, there's a lot of fine-tuning, adapting best practices to fit your company and its structure, and trying our innovative techniques.
So, in this article, we're bringing you five ways to get a better overview of just how happy your employees are at work:
The first step towards knowing if your employees are happy is, well, to ask them out front. If you don't have a regular and consistent process of gathering feedback from employees, now is a great time to start.
You can use many methods to cover all the essential topics: work environment, personal productivity and performance, work-related ideas and suggestions, and overall satisfaction at work. Here are some formats you may want to introduce:
The critical things about getting employee feedback are transparency and willingness to act upon the results. Employees must feel empowered and encouraged to speak about their feelings, give constructive feedback, and suggest improvements. And when their feedback arrives at its destination, the management should respond and implement changes that will improve employee happiness.
When conducting surveys and check-ins, make sure to look for the signs of burnout among your employees, especially remote ones. The past two years haven't been easy on workers globally, and estimates are that around half of them suffered from burnout during 2020.
Burnout is one of the driving forces behind people quitting their jobs, so do your best to identify signs of burnout, its causes and work on preventing it from affecting your people.
In hybrid companies, managers are juggling the productivity, satisfaction and performance of distributed workforces. Keeping tabs on the experiences and feelings of employees across 20 different states or even countries can be daunting and complex.
Another way to observe the overall happiness of your employees is to watch their engagement closely. Some studies show that only 36% of American employees are engaged at work, and engagement is closely related to happiness at work. Additionally, engaged employees are more productive, work better, and positively impact the company's overall business results.
If you want to know whether your employees are engaged, tie this topic into your feedback collection efforts. Introduce NPS surveys, HR chatbots, organize non-business meetings to discuss company culture and values, and conduct onboarding and offboarding interviews to learn about employee perspectives.
With The Gret Resignation well underway and millions of employees in the US quitting their jobs in search of something better, it's no wonder most HR and People departments make employee retention a priority.
Employee retention is a reliable indicator of happiness inside a company. If the work environment is inadequate, there is no work-life balance, benefits are scarce, and flexible work is not an option, most employees will look for a better employer.
Analyze the ratio of newly hired vs. employees leaving, determine the average time an employee stays at your company - and adjust your strategy accordingly. With this data, you'll know which steps to take to improve retention and happiness, whether that's offering flexible work or creating more trajectories for career growth.
Creating employee wellbeing programs can sound like an easy fix to a complex solution, but it doesn't have to be. After you get initial assumptions on issues within your company, you can start addressing some of them through wellbeing programs.
With time, you'll be able to analyze which benefits garner the most interest from employees, track the ROI of wellness programs, and compare the before and after data to see if the programs made a difference.
If you'd like to get a more profound overview of the happiness and productivity of your distributed workforce, consider using Gable's dashboard. In one single platform, you'll be able to track when and where employees use workspaces, set budgets and usage limits for those spaces, and monitor and track their satisfaction and productivity. Reach out to the Gable team today and start managing your hybrid workforce effectively.