October 19, 2021 by Andrea Rajic
The way managers lead their staff differs between teams. However, every manager's goal is to ensure productivity and efficiency within them.
Luckily, the increased use of the internet and technology, paired with the development of digital tools, has made management less time-consuming and almost stress-free, even in these changed working conditions.
Today, it's not required for an employee to sit on the company's premises to deliver the desired results. Instead, all they need is an established workforce management software.
For those still doubting the efficiency of such methods, the Grand View Research's study shows that the global workforce management market size is expected to reach 11.09 billion dollars by 2025.
Are you still having second thoughts?
In this article, you'll find everything you need to know about workforce management and software to determine whether it is a solution you've been looking for.
Remote workforce management is a method companies adopt to manage their remote employees as efficiently as possible.
It involves processes and tools primarily created to enable seamless communication between managers and their team members, ensuring tasks will be delegated timely so that employees can complete them according to the project requirements. That way, both employees and managers can excel in their roles.
Although the precise answer doesn't exist, if a few or more employees work from a location other than a centralized office, they, as a group, are considered a remote workforce.
While some companies allow all of their employees to work remotely, others have adopted this approach partially. It means that aside from the employees who can work from other locations, a few team members must be on the company's premises.
Unlike remote workforce, mobile workforce is a term that refers to a group of people whose work includes being in the field or performing a job strictly from other locations.
In addition, mobile workforce management is part of remote workforce management, but it is focused on leading team members who only work outside the centralized office.
Before switching to remote work, companies must equip each team member adequately.
Although it may seem like a severe financial loss, providing high-quality digital tools to your team members is nothing but a long-term investment.
Remember, investing in contemporary but easy-to-use technology is a path to productive and successful remote teams.
It is a win-win situation because employees use digital tools to communicate, share valuable information, and deliver work. In addition, managers will organize meetings, schedule tasks, and monitor employees' performance.
All these tools together make workforce management software.
The development of workforce management software has made managing easier, especially today when remote work is on the rise.
Companies that have embraced it can choose between a mobile and desktop version of such a tool and use it as an independent program or under the HR management suite, integrated with the primary HR system and third-party HR apps.
Once time-consuming and inefficient but necessary, workforce management processes are automated, improving workflow and increasing efficiency of both managers and employees.
Here are some workforce management segments that have been sped up and upgraded thanks to workforce management software.
Tracking attendance is one of the first workforce management processes that's been automated.
Using a proven process, combined with high-quality software, helps companies establish attendance patterns and react to any change caused by planned or unplanned leaves or absences.
In addition, analyzing collected data makes it easier for organizations to define payroll ranges and determine why some employees are often absent or late.
With the meteoric rise of hybrid work, HR, Workplace, and People Operations managers face the unique challenges of providing workspaces for distributed workforces, scaling them up and down when needed, and monitoring their usage.
On top of that, measuring whether employees are more productive and satisfied in these spaces can be cumbersome if you rely on old-fashioned methods. Luckily, some teams are using integrated platforms like Gable that enable providing and scaling workspaces and managing their hybrid workforce from one single location.
If your remote workforce is also distributed in different time zones, it may be challenging to get your team to sync up and have a town hall meeting.
Software and apps used for remote workforce management allow you to schedule and hold meetings, sync up everyone's calendars, and even take meeting notes to keep everyone in the loop. In addition, these programs sometimes come with time zone converters, which makes it easier to schedule a chat with a coworker from another time zone.
Before workforce management software came to the scene, managers had to do staff scheduling by hand. It was an inefficient process and a waste of time.
Luckily, the process is automated. Tools that are in use today allow managers to schedule and delegate tasks to employees or even measure their productivity, having all business variables at their disposal.
Tracking employees' leaves, vacation requests, and approvals is less time-consuming and more efficient with digital tools.
Collected data and workforce management software allow companies to monitor paid-time-off, vacations, absences and remove potential schedule gaps promptly.
Sometimes something urgent will indeed come up, but do you need to be woken up in the middle of the night because you got a Slack notification?
Remote workforce management software helps you and your coworkers complete your tasks and communicate asynchronously, in your own time, and set your notifications to align with your working hours. Then, when you're not at your desk, you can just pause them and enjoy your free time without being disturbed.
The great thing about workforce management software is that most offer self-service options, making it easier for employees to organize their working and free time.
Automation has allowed employees to keep track of paid-time-off balance or request a day off without going to the HR departments. In addition, digital tools have left unnecessary paperwork behind, giving enough room for HRs to dedicate their time to more strategic tasks.
Some digital tools allow both you and your employees to track their wages and salaries online. This can be particularly interesting to your contract employees who don't receive fixed payments.
And if you hire from other countries, you can use payroll and HR software that offers integrations to pay your whole team without needing to calculate every person's hours and taxes each month.
Streamlining your onboarding process and enabling new hires to start as soon as possible can be critical for your company.
If you use remote workforce management software, you can keep workflow descriptions, documented processes, templates, essential resources, contacts, and more all in one place so your new employees can find their way around the new virtual workplace successfully in no time.
Transitioning from traditional to remote work is a significant change, and many employees are looking for ways to improve their productivity. However, not only staff but also managers need to adapt to this work model to prevent any unpleasant situation and deliver positive results.
Some people feel disconnected from their team when not spending time in the same office. It is because employees love those encounters; they make them more productive and energized. Although remote work separates us physically, team members can still chat and write to each other whenever they want, maybe more than ever before, thanks to digital tools.
Finally, when a company marries proven management processes and advanced digital tools, that's like a fairytale with a happy ending (or beginning).
Need help managing your remote and hybrid workforce? Contact Gable - we'll help you set up an efficient hybrid workplace in no time!